Privacy Policy
Last updated: January 31, 2026
1. Introduction
Welcome to Soltella. We are committed to protecting your privacy and ensuring transparency in how we handle your personal information.
This Privacy Policy explains how Soltella ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website soltella.com and interact with our services.
By using our website, you consent to the data practices described in this policy. If you do not agree with our policies, please do not use our website.
2. Data Controller
The data controller responsible for your personal information is:
3. Information We Collect
3.1 Information You Provide
When you contact us through our website, you may provide:
- Email address
- Name (if provided)
- Message content and any information you choose to share
3.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address (anonymized where possible)
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent
- Date and time of visit
3.3 Information We Do NOT Collect
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data through this website.
4. How We Use Your Information
We use the information we collect for the following purposes:
- Communication: To respond to your inquiries and messages
- Service improvement: To understand how visitors use our website and improve our services
- Security: To protect our website from malicious activity and ensure its proper functioning
- Legal compliance: To comply with applicable laws and regulations
5. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
Consent (Article 6(1)(a))
When you voluntarily submit information through our contact form, you consent to our processing of that data.
Legitimate Interests (Article 6(1)(f))
We have a legitimate interest in understanding how our website is used, ensuring security, and improving our services.
Legal Obligation (Article 6(1)(c))
We may process data to comply with legal requirements.
6. Third-Party Services
We use the following third-party services to operate our website:
Vercel (Hosting)
Our website is hosted on Vercel. They may collect server logs including IP addresses for security and performance purposes.
Privacy Policy: vercel.com/legal/privacy-policy
Google Fonts
We use Google Fonts for typography. Google may collect limited technical data when fonts are loaded.
Privacy Policy: policies.google.com/privacy
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.
7. International Data Transfers
Some of our third-party service providers (such as Vercel) may process data outside the European Economic Area (EEA).
When data is transferred outside the EEA, we ensure appropriate safeguards are in place:
- EU-US Data Privacy Framework certification
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions by the European Commission
8. Data Retention
We retain your personal information only for as long as necessary:
- Contact inquiries: Retained for up to 2 years after our last communication, unless a longer retention is required for legal purposes
- Server logs: Automatically deleted after 30 days
- Analytics data: Aggregated and anonymized data may be retained indefinitely for statistical purposes
10. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: All data transmitted to and from our website is encrypted using TLS/HTTPS
- Secure hosting: Our website is hosted on secure, reputable infrastructure
- Access controls: Access to personal data is limited to authorized personnel only
- Regular updates: We keep our systems and software up to date
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. If you become aware of any security issues, please contact us immediately.
11. Your Rights
Under GDPR (EU/EEA Residents)
You have the following rights regarding your personal data:
- Right of access: Request a copy of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data ("right to be forgotten")
- Right to restrict processing: Request limitation of how we use your data
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw consent at any time where processing is based on consent
Under CCPA (California Residents)
California residents have additional rights:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
To exercise your rights: Contact us at hello@soltella.com
We will respond to your request within 30 days (GDPR) or 45 days (CCPA).
Right to lodge a complaint: If you believe your privacy rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Hungary, this is the National Authority for Data Protection and Freedom of Information (NAIH).
12. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@soltella.com. We will take steps to delete such information promptly.
13. Our Products
Each of our products has its own detailed privacy policy that explains specific data handling practices for that product:
Please review the relevant product privacy policy for detailed information about data collection and processing specific to that product.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes:
- We will update the "Last updated" date at the top of this policy
- For material changes, we will provide prominent notice on our website
- We will obtain consent where required by applicable law
We encourage you to review this policy periodically to stay informed about how we protect your information.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: