Terms of Service

Last updated: January 31, 2026

1. Introduction

Welcome to Soltella. These Terms of Service ("Terms") constitute a legally binding agreement between you and Li Hanchen, trading as Soltella ("we", "us", "our", or "Company"), governing your access to and use of the soltella.com website ("Website").

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use our Website.

2. Definitions

  • "Website" refers to soltella.com and all associated pages and subdomains.
  • "Services" refers to the information, content, and functionality provided through our Website.
  • "Products" refers to software applications and tools developed by Soltella, each governed by their own terms.
  • "User" or "you" refers to any individual or entity accessing or using our Website.
  • "Content" refers to all text, images, graphics, code, and other materials on the Website.

3. Eligibility

To use our Website, you must:

  • Be at least 16 years of age
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using the Website under applicable laws

By using our Website, you represent and warrant that you meet these eligibility requirements.

4. Our Services

Soltella is a software development venture that creates tools and applications. Our Website provides:

  • Information about us and our work
  • Information about our products and services
  • Links to our individual product websites
  • Contact information and communication channels

Our Website is primarily informational. Each of our software products has its own terms of service that govern use of that specific product.

5. Acceptable Use

When using our Website, you agree NOT to:

  • Use the Website for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to any part of the Website or its systems
  • Interfere with or disrupt the Website's operation or servers
  • Upload or transmit viruses, malware, or other harmful code
  • Use automated systems (bots, scrapers) to access the Website without permission
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect personal information about other users without consent
  • Use the Website to send unsolicited communications (spam)
  • Engage in any activity that could damage, disable, or impair the Website

Violation of these terms may result in termination of your access to the Website.

6. Intellectual Property

6.1 Our Content

All content on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, is the property of Soltella or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Website for personal, non-commercial purposes. This license does not include:

  • Modifying or copying Website content
  • Using content for commercial purposes without permission
  • Attempting to reverse engineer any software on the Website
  • Removing any copyright or proprietary notices

6.3 Trademarks

"Soltella" and our logos are trademarks of Soltella. You may not use these marks without our prior written consent.

7. User Content

When you submit content to us through contact forms or other means, you:

  • Grant us a non-exclusive license to use, store, and process that content to respond to your inquiry
  • Represent that you have the right to submit the content
  • Agree not to submit content that is unlawful, offensive, or infringes on third-party rights

We reserve the right to remove or refuse any content at our discretion.

8. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Soltella.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Soltella shall not be responsible or liable for any damage or loss caused by your use of any such websites or services.

We encourage you to review the terms and privacy policies of any third-party websites you visit.

9. Disclaimers

Important: Please read this section carefully.

9.1 "As Is" Basis

THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

9.2 No Guarantees

We do not guarantee that:

  • The Website will be available at all times or operate without interruption
  • The Website will be free from errors or defects
  • The Website will be secure or free from viruses or harmful components
  • Information on the Website is complete, accurate, or up-to-date

9.3 No Professional Advice

Content on our Website is for informational purposes only and does not constitute professional, legal, financial, or technical advice. Always consult qualified professionals for specific advice.

10. Limitation of Liability

10.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STILL KETTLE, ITS OWNER, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

  • Loss of profits, revenue, or data
  • Business interruption
  • Loss of goodwill or reputation
  • Cost of substitute services

10.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE SHALL NOT EXCEED ONE HUNDRED EUROS (€100).

10.3 Exceptions

These limitations do not apply to: (a) liability arising from gross negligence or willful misconduct; (b) death or personal injury caused by negligence; (c) fraud; or (d) any liability that cannot be excluded under applicable law, including mandatory consumer protection laws.

11. Indemnification

You agree to indemnify, defend, and hold harmless Soltella and its owner, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Website
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Any content you submit to us

12. Termination

We reserve the right to terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use the Website will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hungary, without regard to its conflict of law principles.

For consumers residing in the EU, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at hello@soltella.com to attempt to resolve the dispute informally. We will attempt to resolve any disputes within 30 days.

14.2 Jurisdiction

Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of Budapest, Hungary, except where consumers are entitled under applicable law to bring proceedings in their country of residence.

14.3 EU Online Dispute Resolution

If you are a consumer in the European Union and are not satisfied with how we handled your complaint, you may use the European Commission's Online Dispute Resolution (ODR) platform:

https://ec.europa.eu/consumers/odr

Our email for ODR purposes: hello@soltella.com

15. EU Consumer Rights

If you are a consumer in the European Union, you have rights under EU consumer protection law that cannot be waived or limited by contract.

Nothing in these Terms is intended to limit any rights you may have under:

  • The Consumer Rights Directive (2011/83/EU)
  • The Unfair Contract Terms Directive (93/13/EEC)
  • National consumer protection laws in your country of residence

16. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

  • We will update the "Last updated" date at the top of these Terms
  • For material changes, we will provide notice on our Website
  • Your continued use of the Website after changes constitutes acceptance of the revised Terms

If you do not agree with the changes, you must stop using the Website.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. If modification is not possible, the provision shall be severed from these Terms. All other provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Soltella regarding your use of the Website and supersede all prior agreements and understandings.

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

19. Our Products

Each of our software products has its own specific terms of service. Please refer to the relevant product terms for detailed information:

20. Contact Us

If you have questions about these Terms, please contact us:

Li Hanchen

Trading as Soltella

1035 Budapest, Vorosvari ut 5, Hungary

Email: hello@soltella.com